Car hire booking office consent revoked

An inspector has refused to renew a temporary permission authorising the use of part of a property in west London as a booking office for private hire vehicles because of noise and disturbance.

The council had granted temporary permission for one year subject to conditions limiting use of the booking office to between 9am and 7pm each day and prohibiting customers or drivers from visiting the premises. Closed-circuit television monitoring confirmed that drivers visited the premises, often parking on double yellow lines, and that the office was open late at night.

The inspector was unimpressed by the appellants' claim that the unauthorised activities were not associated with the booking office. The police authority confirmed that illegal parking was taking place and identified tensions between drivers of various car hire companies using the site, he noted. Furthermore, local residents stated that the conditions had not been complied with, he observed. In his view, continued use would be unacceptable even for a further temporary period.

DCS Number 100-051-116

Inspector David Hollis; Written representations.

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