The RAC Foundation and British Chambers of Commerce study concluded that 50 per cent of small to medium-sized businesses use telephone conferencing and 30 per cent use instant messaging and phone calls made over the internet.
Video conferencing is used by 15 per cent and online collaboration through wikis and blogs is used by 13 per cent. But only 19 per cent adopt car-sharing schemes.
Telephone conferencing was regarded as showing the greatest potential for reducing car travel in the future. However, the car will remain important because it offers privacy and flexibility, businesses concluded.