Why growing numbers of council planning teams are isolating while they tackle application backlogs

A Hampshire council’s planning department last month decided to ignore nearly all customer queries for a two-week period as officers focused on tackling an application backlog. It follows similar action by a Dorset authority at the end of last year. Commentators say they expect more over-stretched council planning teams to follow suit.

by David Blackman
Councils are isolating as they deal with application backlogs (Credit: Jose A. Bernat Bacete c/o Getty Images)
Councils are isolating as they deal with application backlogs (Credit: Jose A. Bernat Bacete c/o Getty Images)

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