Village store needs dedicated delivery lorry space

A convenience shop, five flats and four houses on the site of a car sales and repair business in a Hampshire village were rejected due to unsatisfactory parking and delivery arrangements.

The site occupied a central position on a busy road. The planning authority’s highway safety objections to the scheme focused on the level of parking provision for the shop.

The appellant produced robust evidence on anticipated customer demand for parking and claimed no staff car parking provision was required because local people would be employed The inspector, however, considered that in such a rural area even local staff may need to use private transport, especially if starting early or finishing late. He also found an issue with deliveries, which would be made during opening hours to avoid disturbance. There was no allocated space for delivery vehicles, the intention being that six of the fourteen customer spaces at the front of the store would be used by the regular large delivery vehicles. The inspector expressed doubt over the practicality of the appellant’s offered car park and delivery management plan, involving customers being asked to move their vehicles when a delivery lorry arrived, as an effective solution, and stated his concern over the adverse effect on highway safety from overspill on street parking on a congested road.

Despite finding no harm to character and appearance of the area from the bulk and design of the redevelopment proposals or to residential amenity from the noise generated by store activity and associated deliveries, the inspector dismissed the appeal because of the harm he had identified to highway safety resulting from the unsatisfactory dual use of some of the parking spaces for customers and delivery vehicles.


Inspector: Steven Rennie; Written representations

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