Sometimes we all need help, so DCS Ltd have created a new area of our website dedicated to assisting subscribers in getting the most out of their DCP and/or COMPASS Online subscription. Here you will find help, user guides and video tutorials to improve your experience with our products in whatever format works best for you.
There are three main areas, the all new video tutorials which shows you step by step how to search and use both COMPASS and DCP online. Follow these at your own pace and replay again and again. If you prefer, our written guides take you through the different parts of each product, with plenty of screen shots to enable you to use yourself. Finally our resource centre contains all the reference documents we produce such as all the latest announcements of enhancements to COMPASS Online and what was added with the latest issue of DCP.
Of course, sometimes the best way is to find someone to talk you through the process and therefore contact details for our customer service team are included. Our dedicated team are here to help you get the best from your subscription, we provide individual and group training sessions and we would be happy to answer your questions. We can even send you a link which will enable us to show you on your computer exactly what you need to do, or you can show us directly what the problem is.
Do you want to book a free training session? This can easily be arranged through the website and our Customer Service team will do the rest!
To see for yourself how the Help pages can assist you, click here to access this new resource!
If there are other topics you would like us to add or anything to add to existing ones contact us on 01452 835824 or email firstname.lastname@example.org