Answers To Frequently Asked Questions About Access To PlanningResource
Q. I have heard RTPI members will no longer receive Planning
A. After August 28th 2013, Planning will revert to being an independent publication and will no longer be the official journal of RTPI. It will remain a news-focused fortnightly and all of our online coverage and email bulletins will continue as usual.
Q. Why am I no longer receiving Planning as part of the RTPI membership?
A. The RTPI has ended the agreement under which we supply all members with a subscription to Planning.
Q. Will I have to pay for Planning again in 2013?
A. No, in order to ensure RTPI members receive Planning for the rest of the membership year, Planning is offering all RTPI members the opportunity to continue their subscription at no cost until the end of 2013.
Q. I am a member of the RTPI – how do I register for access to PlanningResource and my FREE copies of Planning?
A. You need to register your details here and we will continue to send you copies of Planning and provide access to PlanningResource.co.uk.
Q. What terms and conditions apply to this registration?
A. Standard terms and conditions apply to all Haymarket website registrations and can be found at the bottom of the page on each website. Click here to view PlanningResource terms and conditions.
Anyone registering will receive issues of Planning until December 13th inclusive and continuous access to Planningresource until 31st December 2013. After this period, you will need to subscribe to Planning in order to see further copies of Planning magazine or access PlanningResource. A special offer of £95 is currently available to any RTPI member wishing to take up a subscription from January 1st 2014. You do not have to take the special offer subscription in order to receive your free copies to December 13th.
Q. I am already registered on PlanningResource. How do I view terms and conditions and how data will be used from my registration?
Q. What happens in 2014 once the free period is over?
A. Anyone registering for the free period can subscribe to Planning and Planningresource.co.uk at a discounted rate of £95 a year from January 2014.
Q. I have a full Planning subscription - why can't I access certain content?
You need to activate your Planning subscription
(If a Planning reader/subscription number is required, please email firstname.lastname@example.org.)
Q. I am registered on Planning - why can't I access certain content?
A. Only users with full Planning subscriptions or registered RTPI members can access all content on the Planning website. A full subscription gives you unlimited access to:
- Email bulletins
- Unlimited news
- Opinion, analysis, profiles & features
- Stacks of useful resources
View Planning Subscription options to gain access to all the Planning resources
Q. I signed up to a Free Trial, and can no longer access all the Planning content.
A. The Free Trial period has now expired. View Planning Subscription options to gain access to all the Planning resources
Q. I am having technical problems. Who should I contact?
A. Our customer support team can help on email@example.com
Q. How do I sign in?
A. There is a link on the top right of every page, called "Sign In". Please click here to sign in. You will be asked for your email address and your password.
Q. How do I verify my account?
A. To verify your account you will need to click on the verification email sent to you after you completed your registration. Please check your email's inbox or spam folder for the verification email and click on the activation link. Click here to receive a new verification email.
Q. Do I have to sign in each time I visit the site?
A. No. If you check the 'remember me' checkbox when you login, a cookie will be set. This means that the next time you visit the site, you'll be remembered and will be granted automatic access.
Q. What are cookies?
A. A "cookie" is a small text file that is stored by your internet browser on your computer's hard drive.
It enables us to identify our registered users without having to ask for registration details every time you access Planning.
Using cookies makes accessing the site much quicker for you because you do not need to remember your username and password each time you access the site.
Q. I have forgotten my password.
Q. How can I change my sign in password or email?
A. Once you are signed in, you may change your email address and password.
To do this, visit the My Planning section.
Q. What information can I change in My Account?
A. You can change the following information in My Planning:
- Email address
- Bulletin subscriptions
Q. What is Planning's accessibility policy?
A. Planning aims to provide content that is accessible to all user groups. The following features aim to enhance navigation for screen reader users, keyboard navigation and users of text-only browsers.
Structured, semantic markup
This Site's markup (HTML) is semantically correct, using HTML elements for their given purpose. Well structured HTML has semantic meaning for a wide range of user agents (browsers without style sheets, text browsers, PDAs, search engines etc.)
All content images used in this Site include descriptive alt attributes. Purely decorative graphics include empty alt attributes.
You may change the font size of this document to your preference through your browser: In Internet Explorer, select View, then Text Size, and then your preferred size. In Netscape select View, then Text Zoom, and then your preferred percentage size.
This Site uses Cascading Style Sheets (CSS) for visual layout. If your browser or browsing device does not support stylesheets at all, the use of structured semantic markup ensures that the content of each page is still readable and clearly structured.
All forms follow a logical Tab sequence.
Q. Which web browsers can use Planning?
A. On PC:- Internet Explorer 5.x +, Google Chrome, Mozilla Firefox and Opera.
On Mac:- Safari, Google Chrome, Mozilla Firefox, and Opera.
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