DCP user guides

Whether you are a new subscriber or are already familiar with DCP we want to ensure you are getting the most from your subscription.

DCP and COMPASS expert teams provide free of charge training sessions and we have multiple platforms available - either over the phone, online or by office visit .

To discuss this further or book a training session please email us at dcs@haymarket.com or call 01452 835820.

In this section new users will also find clear and easy tips on how to use DCP Online, including how to utilise keyword searching to find the most relevant information, and then how to further refine their results.

As a more experienced user you may be looking for some of the more advanced features that you may not have tried before - including "Editors Updates" and "Latest appeals"

We have recently redesigned the site to update and improve our service - the user guides highlight a number of new features and enhancements and how they can help you. 

Video guides

These cover a range of questions that our customer service team are most commonly asked. It is often easier to understand how to do something when someone shows you, with our video tutorials it is like having someone sat at your desk with you! You can play, pause and replay as often as you need.

User guide: How to use the Editors Notes feature on DCP Online

The purpose of the Editors Notes feature in DCP Online is to alert you to the latest information available since a section was last updated. This allows you to ensure that you have access to the most up to date content when using DCP Online.

User guide: How to view appeals cited in DCP Online

The video guide below shows how you can view the full appeal decision letter of any case cited in DCP Online.

User guide: How to view the Latest Appeals feature on DCP Online

All the major sections on DCP Online have the Latest Appeals feature which allows you to view the latest and most important appeals for the area of your interest.

User guide: How to end user sessions for DCP and COMPASS Online

If you are getting a message 'maximum number of concurrent logins exceeded for your company's subscription' on COMPASS or DCP Online, it could be that your colleagues are either using the system or they haven't logged out and have locked the session.

User guides

These are clear, step by step guides to the wide range of search functions and resources provided to help you find relevant information on DCP. We understand how important it is to have the most relevant and current planning information, the guides highlight how to access the latest updates and changes in guidance.

User guide: How to search for application references on COMPASS Online

COMPASS Online is a searchable planning appeals database of over 170,000 decisions, providing a quick, convenient and efficient method of searching and downloading these decisions.

User guide: How to search for types of appeal on COMPASS Online. Subscribers only

COMPASS Online is a searchable planning appeals database of over 170,000 decisions, providing a quick, convenient and efficient method of searching and downloading these decisions.

User guide: How to search for types of decision on COMPASS Online

COMPASS Online is a searchable planning appeals database of over 170,000 decisions, providing a quick, convenient and efficient method of searching and downloading these decisions.

User guide: How do I use DCP?

The following is an introduction to DCP giving the manuals aims and broad structure.

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DCS has been providing key information tools to the planning sector for more than twenty years, helping planners to make informed decisions regarding applications and appeals. Key to our success is the team that puts together our products and the staff who provide the excellent customer service. We are all proud to work for DCS and take great pride in delivering the best service we can to our clients.

Enquiries

For all sales, customer service or other queries, please contact our Customer Services team on Tel: 01452 835 820 or email us on dcs@haymarket.com