User guide: How to end user session for COMPASS Online

Every subscription holder will have received their login details for the Customer Account Management System. This allows subscription holders to instantly clear their account of any live session thereby allowing others to login.

To access the Customer Account Management System click here and type in your case sensitive password. If you have forgotten or are having problems with your login details contact customer services on 01452 835 820.

This will take you to the home page of the Customer Account management System and will allow you to select the right account (if you have multiple accounts with DCS Ltd).

Once you have chosen the right account click on the manage session option which will list all the live sessions for your COMPASS Online subscription.

To end any live user session click on the cross next to the appropriate session.

If you have any questions about how to end live user sessions on COMPASS Online contact customer services on or call 01452 835820.

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